12/27/2022 0 Comments Adobe acrobat dc crashes![]() ![]() Invariably Reader would silently crash on this screen, whether or not I clicked on 'Continue' or not.Ģ - Disabling Protected Mode did not change this new behavior in any fashion. In that time, Reader prompted me to make it the default PDF reader on my computer and presented the first of several screens on how to proceed. Pardon my delay in replying I have been attempting other fixes to my problem of no updates, of which Adobe Reader is but part.ġ - Enabling the EULA allowed Reader to open - for ten seconds. You may unsubscribe instantly from Adobe Community, or adjust email frequency in your email preferences This email was sent by Adobe Community because you are a registered user. Start a new discussion in Acrobat Reader by email or at Adobe Communityįor more information about maintaining your forum email notifications please go to. To unsubscribe from this thread, please visit the message page at, click "Following" at the top right, & "Stop Following" If you want to embed an image in your message please visit the thread in the forum and click the camera icon: Please note that the Adobe Forums do not accept email attachments. To post a reply, either reply to this email or visit the message page: Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. If the reply above answers your question, please take a moment to mark this answer as correct by visiting: and clicking ‘Correct’ below the answer If issue still persists, launch Reader in compatibility mode for Windows 7: Īlso, let us know dot version of Reader and the operating system installed on the machine? You may refer to the steps given in this link on how to check the version: Identify the product and its version for Acrobat and Reader DC If that doesn't work, launch Reader as an administrator using the steps given in this link- Run an Adobe program as administrator You may also download updates from here: Adobe - Adobe Reader : For Windows On Monday, June 18, 2018, 5:31:15 AM EDT, Adorobat wrote:Ĭreated by Adorobat in Acrobat Reader - View the full discussionĬould you check if an update is available for Reader using "Check for updates" option under "Help" menu, reboot the machine after installing update and try again. Nonetheless I felt I needed to report this obstreperous refusal to perform. I have a homebuilt system running Windows 10 Professional 64-bit, v1803 build 17134.81, with an MSi 990FXA-GD80 V2 Military Class II motherboard, an AMD Phenom II X6 1100T processor running at 3.3 GHz, an NVIDIA GeForce GTX 1050 ti video card, 16 GB of RAM, and a 500Gb Samsung SSD C: drive.Īdditionally, I have disabled both Malwarebytes and ZoneAlarm, with no change in Reader behavior.įor what it's worth, I suspect the problem is not with Reader but with the way my installation of Windows 10 handles it. This may explain why attempting to use the download link you provided results in the message: "Setup has detected that you already have a more functional product installed. The version of Reader I have installed is 2018.011.20040. I should have included the full technical data. ![]() I have already reported this to Microsoft. There was no difference in behavior or performance on any available setting, e.g. I have already attempted to open Reader in compatibility mode. Attempting to launch it from a PDF still results in the program shutting down within fifteen seconds. I am now able to launch and keep open Reader by opening it as an Administrator. Try opening other pdf files in Reader and check if you are getting the same error. Please turn the feature back on after troubleshooting is complete.Ĥ- If step 3 doesn't work, try repairing Reader using Repair installation option under Help menu, reboot the machine after repair and try again.Īlso, let us know if you are getting this error when trying to view a specific pdf file or with all the pdf files? Please note: disabling protected mode is for troubleshooting purpose only, and not recommended. Please try following troubleshooting steps:ġ- Reboot the machine if you haven't already and try opening the pdf files again.Ģ- If that doesn't work, try emptying the TEMP folder and see if that helps.ģ- If issue still persists, try disabling protected Mode by clicking > Edit > Preferences > under Categories, click Security (Enhanced) > uncheck the box next to Enable Protected Mode at startup > click OK and try again As per the issue description mentioned above, Acrobat Reader DC is crashing when trying to view pdf files, is that correct? ![]()
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